Contact & support
One small team in the Netherlands, answering from Amsterdam (CET). We reply within 2 business days — usually much faster.
Where to write
support@tinytradedesk.comsetup, troubleshooting, warranty & returns
orders@tinytradedesk.compre-orders, shipping, invoices, address changes
github.com/tinytradedeskfirmware bugs & feature requests
Before you email
Three things that let us answer in one reply instead of three:
→ firmware version — shown at the bottom of ttd.local
→ what the screen shows (a phone photo is perfect)
→ your network type — home Wi-Fi, hotspot, office
TIP
Most issues are one of four — check Troubleshooting first, it's faster than any inbox.